Privacy Policy

Armande operates this store and website, including all related information, content, features, tools, products, and services to provide you, as the customer, with a personalized shopping experience (the “Services”). Armande is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase, or otherwise interact with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to any information that identifies you or can reasonably be linked to you.

We may collect the following categories of personal information depending on how you interact with our Services:

  • Contact Information: name, billing address, shipping address, phone number, email address
  • Financial Information: payment details such as credit/debit card numbers, bank details, transaction details, and payment confirmations
  • Account Information: username, password, security questions, preferences
  • Transaction Information: items viewed, added to cart, purchased, returned, or exchanged
  • Communications: messages you send to us (e.g., customer support inquiries)
  • Device Information: IP address, browser type, device data, network connection
  • Usage Data: how and when you interact with our website and services

Sources of Personal Information

We collect personal information from:

  • Directly from you (e.g., when you create an account, place an order, or contact us)
  • Automatically through cookies and similar technologies
  • Service providers acting on our behalf
  • Third-party partners

How We Use Your Information

We use your personal information to:

1. Provide and Improve Services

  • Process orders and payments
  • Manage your account
  • Deliver products and handle returns
  • Personalize your shopping experience

2. Marketing & Advertising

  • Send promotional emails or SMS
  • Show relevant ads based on your activity

3. Security & Fraud Prevention

  • Verify accounts
  • Detect and prevent fraud or illegal activity

4. Customer Support

  • Respond to inquiries
  • Provide assistance

5. Legal Compliance

  • Comply with laws and regulations
  • Respond to legal requests

How We Share Personal Information

We may share your data:

  • With Shopify and service providers (payments, hosting, shipping, analytics)
  • With marketing and advertising partners
  • When you consent or request it
  • With affiliates or business partners
  • In case of business transfers (e.g., merger, sale)
  • To comply with legal obligations

Shopify Relationship

Our Services are hosted by Shopify. Shopify may process your personal data to provide and improve the Services.

Your data may be transferred internationally and shared with third parties as part of Shopify’s operations.

For more details, visit Shopify’s Privacy Policy:
https://privacy.shopify.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal data.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the legal age.

If you believe a child has provided personal data, please contact us to request deletion.

Security & Data Retention

We implement security measures but cannot guarantee absolute security.

We retain your personal data only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes

Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request deletion
  • Correct inaccurate data
  • Request data portability

You can also:

  • Opt out of marketing emails anytime

Additional Rights (EU/UK)

  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

Complaints

If you have concerns about how we handle your data, you may contact us or your local data protection authority.

International Transfers

Your data may be transferred outside your country.

We use recognized safeguards such as:

  • Standard Contractual Clauses (EU)
  • Equivalent legal mechanisms

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions or wish to exercise your rights, contact us at:

📧 contact@armande.org
📍 124 Route de Montreuil, Romainville, 93230, France